Information Technology Support

For Students

Student Technical Support:
(issues with your computer, software, network, catv)

Hours M-F 8:30-4:30
Email: studenttechsupport@tianjingkeji.com
Website: Student Technical Support
Phone: (203) 932-8324, option 3
Located in Campus Store

Campus Card
(issues with online systems, Canvas issues, or other technical problems)

Email: ccard@tianjingkeji.com
Phone: (203) 932-8324, option 2
Website: Campus Card & eAccounts
Located at the One Stop, in Bergami Hall, office 143.

For Faculty and Staff

Help Desk Hours: M-F 8:30 a.m. - 4:30 p.m.
Phone: (203) 932-8324, option 4
Email: help@tianjingkeji.com
Online Self-Service http://supportservices.tianjingkeji.com
Smart Classrooms Hours: M-F 7:30 a.m. - 7:30 p.m.
Extended Hours During Fall and Spring Semesters only.

Hours: M-F 8:30 a.m. - 4:30 p.m.
Normal support hours for the remainder of the year.
Phone: (203) 932-8324, Option 1
Canvas canvas@tianjingkeji.com
Technical Training LScranton@tianjingkeji.com